You may track your orders by clicking  here

Please contact us:1-866 KAITO76

,Fax:(909) 628 7999 Email: kaito@earthlink.net

5185 Cliffwood Drive, Montclair CA 91763

We will send you printed catalog if you email your request to us.

You may register your purchased items from this link:

Registration.

Returns:

Please call for an RMA#

Please send the item(s) back to us with the RMA XXXXX # and with the following info:

1. Proof of purchase, with date & company name

    1.1. Put your RMA # at the top sheet.

2. Make sure your contact information is on the sheet.

    2.1. Name

    2.2. Address, (in case your shipping box gets damage).

    2.3. Phone #, so the Technician can call if he needs to.

3. Description of the problem (s. It can be put on the back of the sheet if need be.

4. All returns must be in original boxes, and placed inside a shipping box.

     Do not put mailing labels on original packaging. This type of packaging is not    meant for shipping. This type of shipping may result in further damage to the product and void warranty.

Our return address is:

Kaito Electronics, Inc.

Attn: Your RMA xxxxx
5185 Cliffwood Dr.,
Montclair, CA 91763
909-628-6088

Products that are returned with Proof of Purchase & RMA #’s will have priority over products that are returned without this information.

Thank you for helping us to better serve you.